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About WebReach

Openserve’s WebReach provides Southern African internet service providers with wholesale raw connectivity to the internet

Openserve is South Africa’s national connectivity leader

Openserve the Telkom Group’s redesigned wholesale division, is South Africa’s largest internet infrastructure provider with the biggest fixed broadband network in the country.

As South Africa’s National connectivity leader, Openserve is the infrastructure provider to most corporates, businesses and Government. We connect South Africa to each of its neighbouring countries with robust dual terrestrial Fibre routes.

Geared to meet the demands of South Africa, SADC and Sub-Saharan Africa, Openserve also operates a fully redundant submarine Fibre ring around the African continent.

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Openserve’s WebReach plays a central role in the provisioning of internet connectivity

Openserve provides access to more than two thirds of South Africa’s internet service providers. Specialising in the provision of Tier 1 access; Openserve prides itself on being the internet access provider of choice to the majority of South African’s internet service providers, thanks to world-class networking technology, as well as specialist skills who build, manage and maintain our national and international IP network.

Thanks to our unmatched PoP presence in South Africa, our ownership of Layer 1, 2 and 3 networks and technologies; WebReach is the most robust and dependable internet access service in South Africa.

The perfect IP Transit service for your needs

WebReach interconnects to multiple Top 10 global IP Transit providers with points-of-presence across Europe, Africa and Asia.

Encompassing cost-effectiveness and reach; transit is offered via Openserve’s global capacity, comprising two redundant submarine Fibre rings around the continent and robust dual terrestrial Fibre routes into South Africa’s neighbouring countries.

Peering arrangements at LINX, AMS-IX, DE-CIX and NAP Africa delivers added convenience to the comprehensive solution.

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The next-generation of IP Transit services

We’re excited to inform our clients that from 2022, WebReach will fully replace SAIX as our new-generation of IP Transit offerings. While our SAIX clients are still benefiting from our reliable service offering, WebReach offers an evolution of the service that provides additional features, benefits and value for our clients.

If you’re interested in WebReach, or in starting your migration from SAIX, use our form below or speak to an Openserve account manager.


  • Exceptionally high availability, low latency & reliability.
  • Scalable bandwidth on differentiated IP Transit services.
  • Nation-wide connectivity.
  • Multiple access technologies available, tailored to our client’s needs.
  • 24/7 network monitoring by highly qualified engineers.
  • Flexible billing options.
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Technical benefits

  • Connections to multiple Top 10 IP Transit providers.
  • Resilient IPv6/IPv4 enabled network.
  • Redundant submarine as well as terrestrial routes.
  • PoPs spanning Europe, Africa & Asia.
  • Peering at LINX, AMS-IX, DE-CIX & NAPAfrica.
  • DDOS Attack protection at all peering PoPs.
  • Service availability of 99.99%.
  • Packet loss < 1%.
Openserve creates a more vibrant and competitive environment with fresh, next-generation products and services for businesses and customers. Learn more by visiting
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